Yesterday, we discussed the ways employees could potentially steal from the restaurants where they work. Unfortunately, staff members are not the only ones walking into your restaurant looking to take advantage of you. When it comes to both diners and vendors, standing up to scams and theft needs to be done with extreme care. After
How to Catch a Thief in Your Restaurant
Theft among employees is a topic no restaurant owner wants to think about. You want to take pride in the staff you’ve hired. The idea that they could be hurting the business behind your back to benefit themselves is an unpleasant one. And for every dishonest person out there in the job market, there are
Success Story: M Restaurant
Consumer tastes aren’t the only things changing these days — restaurants need to constantly expand their menus, services — and even space — to ensure they remain competitive in the market. M Restaurant in Philadelphia, Pennsylvania, knows that all too well, as they began an ongoing process of expansion back in 2011 that continues to this day!
Spinning Plates: How M Restaurant in Philadelphia Does It All
Restaurant owners have a lot on their plates – from keeping operations running smoothly and motivating a hard-working team, to balancing finances with short and long term improvement plans. Imagine then adding these to the list: running a hotel and photography business, maintaining a historic building and patio garden, growing your own organic produce from
Don’t Let Your Take-out Take You Out: Tips for Restaurants
Whether you’ve been doing it for years or are just looking at new revenue streams today, savvy restaurateurs know there are few things that drive more sales — and with such relatively little effort — as a take-out menu. The demand is irrefutable. According to the National Restaurant Association (NRA), 34 percent of consumers say
Millennial Employees: How to Effectively Manage the Next Generation
Millennials are now the majority of the US workforce and many employers still don’t quite know what makes them tick. Hiring managers across all industries are asking: How can I find and manage millennial employees? In this mini-eBook, we offer five best practices for breaking down the tension between workplace generations and setting expectations for
Restaurant Marketing Strategies for Slow Times
The ability to turn a profit at any restaurant depends on one thing and one thing only: Filling seats. So when you have a full staff, a kitchen full of food, and no one in your dining room, it’s time to get creative. We have five restaurant marketing strategies that can fill in the gaps
How to Get the Best Results from Your Restaurant Advertising
Every owner has the same question on their mind when deciding how much money to budget for restaurant advertising: Am I getting the most bang for my buck? It’s time to think seriously about the forms of restaurant advertising that produce the best results for you, and provide the highest return on investment (ROI) over
What’s Eating into Your Restaurant Profit (and How to Improve Your Cash Flow)
With the economy in doubt, many restaurant owners are starting to worry and ask the question: Is my restaurant cash flow going to take a hit? We take a step-by-step look at the economic challenges your restaurant profit is likely facing in the coming months, including: Expected costs like food prices, restaurant marketing, and breakage
Open Book: Building an Open Culture for Your Restaurant Employees
Who wants to talk money? Often enough, the answer is nobody. Especially not when it comes to profit and loss at someone’s restaurant. But the reality is, so many of the decisions you make every day as a restaurant operator comes down to how that choice will impact the financial success or failure of the
