May is AAPI Heritage Month, a time to celebrate and recognize the history, culture, and achievements of Asian Americans and Pacific Islanders. To honor this occasion, we are highlighting some of our incredible AAPI-owned restaurant partners. These restaurants are owned and operated by talented entrepreneurs who have poured their hearts and souls into their establishments,
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Q&A: Celebrating women-owned restaurants
In honor of Women’s History Month, Rewards Network® is spotlighting some of our fantastic women-owned restaurant partners. Starting and running a successful restaurant requires lots of determination, planning, and hard work. After learning more about some of our women-owned restaurant partners, we feel they more than exemplify these traits along with a deep desire to
Q&A: Celebrating Black-owned restaurants
In honor of Black History Month, Rewards Network® is celebrating some of our astounding restaurant partners. If you want to succeed in the restaurant industry it takes diligence, resilience, determination, and a love for food and your community. After learning more about some of our Black-owned restaurant partners, we found each restaurant had two things
8 tips for improving teamwork in the restaurant workplace
Teamwork is the cornerstone of many businesses and is an especially important component of a successful restaurant. By ensuring that all team members are working toward a common goal, both staff and customers will have a more optimal experience. Effective teamwork involves careful planning and ongoing team training that focuses on using each person’s individual
The essential checklist to opening a restaurant
Starting a new business requires lots of careful planning, hard work, and savvy decision making. This is especially true when your new business is a restaurant. First, it’s important to define your restaurant’s concept and how it will stand out among competitors. Maybe you’ve always dreamed of sharing your family’s favorite recipes with the world.
Three Major Problems Restaurants Face
Restaurants face an ever-growing list of problems they must deal with every day, including enticing loyal customers, finding quality staff to serve them, and increasing operating costs. Make sure you have the right tools and knowledge to tackle them head on and grow your operation while doing so.
The importance of online customer reviews for restaurants
Customer reviews can be the cornerstone of a restaurant’s success or the downfall of its reputation. With 94% of U.S. diners claiming they’re influenced by online restaurant reviews, it’s important for restaurant owners to understand how to best manage, respond, and showcase their establishment’s reviews. This type of feedback can help to bring consumer pain
Spring/Summer consumer survey results
As we see the light at the end of the pandemic tunnel, restaurant owners are clamoring for guests to make up for lost time and revenue. While things may be getting back to normal, our consumer survey results show that habits and expectations have changed, so restaurants will need to be adaptable as we transition
Discover how to meet your changing staff needs
With states easing COVID restrictions and restaurant occupancy rules relaxing, many owners and operators are looking to build, or rebuild, their staff to accommodate renewed and increasing demand from patrons. Hiring in the restaurant industry has become a challenge, and regardless of reason—higher unemployment benefits or increased hiring in competing industries—it’s important to take a
COVID restaurant trends here to stay
There’s no denying it, COVID-19 has been tough on the restaurant industry. In December of last year, the National Restaurant Association (NRA) estimated that about 17% of the nation’s restaurants, or 110,000 establishments, closed their doors permanently. Whether you remained open or shuttered temporarily, you’ve most likely weathered state-mandated shutdowns and are currently navigating cautious,
