Black Friday. For American retailers, the day after Thanksgiving can be an exceptionally profitable or nightmarish time of the year, depending on how well managers and staff have planned for the day. From advertising to crowd management, it’s likely the most stressful day of your staff’s year, if you let it become that. But it’s
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The Restaurant Guide to Charitable Contributions
The holidays are fast approaching, and with bell-ringing and good cheer comes the inevitable question for restaurant owners: what do I do about charitable contributions? For many individuals, the decisions are fairly simple: we all have our favorite organizations or know people doing good work in the world. But for businesses, particularly restaurants, the landscape
4 Questions Every Restaurant Server Should Know How to Answer
Guests have questions. Whether they’re frequent diners or are visiting your restaurant for the first time. Whether they have a regular standing order or want to try something new. It’s inevitable that questions about your menu will come up during service. After all, a server isn’t just there to write down orders. Their work is
Over Easy: How All-Day Breakfast Is Changing Restaurants
Mid-October marked the nationwide roll-out of an all-day breakfast menu for McDonald’s franchises, and the industry has been positively buzzing over the move ever since. While some outlets, like Sonic, are questioning the value of all-day breakfast profits, we’re also seeing individual Burger King franchises go rogue from the national brand and offer all-day breakfast
Rewards Network Partners with JetBlue to Launch TrueBlue Dining
Chicago, IL. November 6, 2015. Rewards Network®, the top operator of dining rewards programs, today announced the launch of TrueBlue Dining in partnership with JetBlue. By dining at participating locations, TrueBlue members can earn TrueBlue points through the TrueBlue Dining program. Points are redeemable for JetBlue flights, JetBlue Getaways vacation packages, and various publications and
Bubbly by Any Other Name Can’t be Champagne
Sparkling wines have become synonymous with good times and celebrations. Their popularity and image (and sometimes their expense) gives the impression that anything ordinary can be elevated to extraordinary with the addition of a little bubbly. The festive bubbles that we all know and love are the result of significant levels of carbon dioxide, produced
Attracting Talent: Recruiting New Chefs to Your Restaurant
Finding cooks for your restaurant can be tough. Finding a head chef to lead your restaurant can be even tougher. Having a competent, experienced head chef in charge of your back of the house staff is a major key to success in the restaurant industry. Ideally, head chefs train and supervise line cooks so that
Boom, Boom, Boom: Soundproofing Your Restaurant
Your restaurant is bustling. The dining room is full of people laughing and talking. Servers are moving through your space, taking and delivering orders. By all appearances, business is booming. There’s a palpable energy customers can feel the second they walk through the door. So why isn’t everyone smiling? It’s noise. Your restaurant is just
The Big Business of Small Plates in Restaurants
We’ve seen it pop up in the restaurant market for years, and the arrival of millennials wanting more customization in their dining experience has made smaller bites an increasingly attractive addition to menus nationwide. But when a established quick-serve giant like Taco Bell decides to adopt a new tapas menu as part of its business
Hire My Chef: How Catering Can Boost Your Restaurant Brand
The season of food festivals and farmer’s markets is rapidly disappearing — but that doesn’t mean the opportunities for bringing your food directly to the people are vanishing with it! In fact, the holiday season offers a unique chance to reach more customers than ever, right in their own homes. The secret? Encouraging your chef
