Whether it’s accusations of foodborne illness, a fight in your establishment, or protestors staging demonstrations outside your business, how you handle public relations (PR) when the mousse hits the fan is important. There’s a lot at stake if you don’t handle PR correctly during a crisis. Certainly, short-term sales at your restaurant can be impacted,
The Next Generation: Managing a Restaurant Manager Right
Successful owners have to wear many hats when it comes to creating a sustainable business, and restaurant owners often feel compelled to wear their manager and owner hats at the same time while managing a restaurant. And with good reason, for the most part. Restaurants have tight profit margins — with less room for frills
7 Ways to Enhance Your Restaurant Exterior
Your restaurant’s bathrooms are remodeled. Your seating looks great. The lighting sets the perfect ambiance. You’ve got a beautiful color of paint on the walls. You’ve covered everything, right? Well … maybe everything on the inside. Despite the old adage, you can judge a book by its cover and guests can definitely judge your restaurant
9 Things That Should Be on Every Restaurant Manager’s Computer
The worst feeling in the world is getting a great opportunity to network or market your restaurant… and not being able to find any of the information you need to seal the deal. Running a business is stressful enough without making a mad dash around your office every time you need to find a specific
Wall to Wall: Choosing Restaurant Paint, Wallpaper, and Flooring
It may seem perfunctory to say so, but both flooring and walls are crucial elements to any restaurant’s interior design. They’re the base upon which all other aspects of your restaurant’s design is built. The good news is that you have numerous options when it comes to paint, wallpaper, and flooring. The bad news is…
Sit Yourself Down: Choosing the Right Seating for Your Restaurant
There are many reasons customers make repeat visits to your restaurant. Chief among them, as our latest free eBook surmises, are quality, personable service, and the ability to earn rewards. Your food needs to impress. Your service needs to impress. Guests need to feel like they’re getting a great value for the money they spend.
Light It Up: Choosing the Right Lighting for Your Restaurant
So much of a restaurant operator’s focus is put onto designing the menu, the seating, the decorations… but how much of that ends up sabotaged if the guests can barely see any of it? Lighting is an aspect of restaurant design that can be easily overlooked by even the most seasoned of owners or managers.
How to Build Your Restaurant Bar Inventory
Managing a restaurant bar can be daunting. Every concern, responsibility, and task you have for your food inventory is now doubled by introducing liquor to the mix. Twice as many distributors. Twice as many menus. More employees. More upfront expense. But if you’re successful, your bar can also generate more patrons and higher revenue. There’s
Flush It Out: 7 Tips for Your Restaurant Bathroom Renovation
It’s easy to overlook them as a particularly crucial element to your business, but your restaurant’s restrooms can play an important part in its success. A poorly maintained or dirty looking restroom can be a major turn-off in the guest experience. A survey recently conducted by SCA Tissue North America found that nearly one out
7 Hidden Pockets of Profit for Your Restaurant
Figuring out new ways to increase your restaurant sales is a big part of what it means to be a successful manager. Your team looks to you to direct their efforts. Your owner (if you are not one yourself) looks to you to increase their bottom line, but identifying profitable ideas that organically build on
