Responding to every verified dining review your restaurant receives is a great way to engage with your guests, and shows potential diners that you care about their experience. Not only that, replying to reviews allows you to gain deeper insight into how your customers think. Ready to engage with your customers? Here are a few
Which Time Tracking Software Works for Your Restaurant?
97% of businesses believe project management is critical to performance. However, according to research conducted by Standish Group, less than 1/3 of projects are finished as planned – on time and on budget. This discrepancy shows a wide gap within the project management field. For restaurants, time tracking software becomes all the more crucial, since
Restaurant Accessibility: How to Accommodate Your Guests
One of the most basic goals of any restaurant is to provide a comfortable and enjoyable experience for every guest. Unfortunately, many guests with special needs find restaurant accessibility is lacking. This brings unnecessary frustration or embarrassment to the experience of disabled customers and their companions. Many tasks that seem easy to others, from navigating
What Restaurant Owners Should Look for in a Commercial Real Estate Lease
Restaurant owners who believe they’ve found the ideal space to serve their customers can use a few tricks to get the best possible deal on their commercial real estate lease. It all starts with understanding the terms laid out in the many pages of the official document. A restaurant lease is far more complicated than
5 Tips for Working with Restaurant Equipment Suppliers
Making large, capital purchases for your restaurant is always stressful. You want every big purchase to be a lucrative investment for your business, but how do will you know what kind of return on investment you’ll be getting? What if you make the wrong choice? And nothing is quite as anxiety producing as buying restaurant
Restaurant Equipment: Keeping It Safe, Efficient, and Profitable
Every restaurateur will tell you: one of the biggest investments you can make is in your kitchen equipment. What you buy and how you maintain it over time could make the difference between years of happy service and struggling with one expense after another. Is your restaurant working with the right equipment? In our e-book,
How Restaurant Gift Cards Can Bring You Profit
Without a doubt, product expansion has the potential to bring big profits to small businesses. Restaurants should always be brainstorming what other products they can effectively sell besides — or separate from — regular items on their menus. Such expansions could include a packaged version of an original ingredient, like jam or barbecue sauce, or
How to Understand and Use Restaurant Data to Drive Profit
For many restaurant owners and managers, analyzing data about their restaurant is daunting, to say the least. If you aren’t particularly tech- or math-savvy, it may feel like learning a completely different language. But it’s critically important to understand and consistently evaluate your restaurant data. Restaurant data helps guide your decisions, from short-term things like
10 Technology Features to Launch Your Restaurant to a Successful Future
In the recent Restaurant Technology Industry Report, we saw that restaurant customers practically identify convenience with technology. They want to be able to place orders through a restaurant’s website, and they certainly prefer to pay with cards. What does this tell us? If you want to improve the dining experience of your customers, restaurant owners
Restaurant Equipment 101: Commercial Kitchen Sinks and Dishwashers
One of the most important elements to running a successful restaurant kitchen is food safety. Failed health inspections have serious consequences, pest infestations are a nightmare, and beyond that, you just don’t want to expose your customers to foodborne illness. That’s why you need to have the right cleaning regimen — as well as a combination
