FAQs
How do I join Rewards Network
Joining is easy! Simply request a quote — or call (800) 617-6067 — and a Rewards Network representative will walk you through the process and our available programs. They will work with you to choose a plan that fits your present needs and future goals perfectly.
What do I need to do to get set up?
There are no new credit card or point-of-sale processes involved in joining Rewards Network. All of our internal systems are designed to be completely turnkey for our restaurant partners.
Do I need a new credit card processing system?
Rewards Network works with many credit card processing services — nearly every one in the United States.
What are my options for capital funding?
Rewards Network currently offers two restaurant funding programs:
- Dining Credits, where the amount of the capital funding is based on the future credit card sales of our extensive member base at your location.
- Premier Restaurant Funding, where the amount of funding is based on the total credit card sales at your location, allowing you to receive more cash upfront.
More details on how these programs work can be found on our “Flexible funding options” page.
How much cash can my business get?
As much as your business supports and qualifies you for! Contact one of our representatives today to walk through our easy qualification process.
What’s included in Marketing Services?
Whether you choose a restaurant financing option or not, every business that joins Rewards Network receives all the benefits of our innovative restaurant marketing strategies, including:
- Targeted emails to millions of dining enthusiasts
- Facebook integration of your online reviews
- Placement on all of our dining rewards program websites, optimized for Google search
- Online advertising, including email and search banners
- Mobile access to your restaurant information for the consumer on the go.
For more detail, visit our “100% turnkey marketing” page.
Do I have to discount my food or beverage for Rewards Network members?
Not at all. All of your customers, whether Rewards Network members or not, will continue to pay the same prices as before.
How will I know it’s working?
Rewards Network provides restaurant partners with several tools to track the success of our program, including the quality and quantity of our member’s dining choices.
Our online restaurant dashboard shows rolling updates of dining member activity, including: check size and party size; new vs returning customers; customer geographics; and ratings for food, service, and value.
Partner restaurants also receive quarterly reports, monthly summaries, and weekly statements that track all guest traffic driven by Rewards Network. These comprehensive analyses provide data that can be used to optimize marketing plans and maximize profit.
How involved do I need to be?
All Rewards Network programs are designed to feel completely seamless to the restaurant owner or manager. You will receive emails from us, prompting you to reply to guest reviews. Otherwise, your account manager takes care of your updates and regular maintenance.
About our dining members:
Who are Rewards Network dining members?
Rewards Network members are participants in the nation’s largest consumer rewards programs — frequent travelers, shoppers, and charitable donors who want to get the most out of their money and time.
Consumers who sign up for rewards programs dine out more, spend more when they do, and show their appreciation for a great meal by returning again and again. In fact, on average, Rewards Network members spend as much as 24% percent more on average than non-members at our partner restaurants.
What rewards can dining members earn?
Rewards Network members earn a variety of rewards, ranging from airline miles and hotel points, to retail rewards and cash back bonuses.
For every dollar a member spends, he or she earns a set amount of rewards, based on their activity or status in the particular rewards program.
How do Rewards Network members know to visit my business?
Rewards Network members have access to descriptions, photos, and menus for over 20,000 program restaurants, bars, and clubs through our searchable partner websites.
Rewards Network also delivers millions of emails every week to members, targeting impressions for your restaurant based on location and previous dining activity.
How will I know which of my customers are from Rewards Network?
At the time of their visit, you won’t. There are no membership cards or special coupons. All a Rewards Network member needs to do is use the credit or debit card associated with their account when they dine at your establishment. And, rewards are fulfilled automatically, so there’s no extra legwork required by your team to reward your guests for dining with you. It’s like having a mystery shopper, without the additional cost associated with that type of program.
How can I read and reply to online reviews?
Upon joining Rewards Network, restaurants have access to our comment management system, through which you can respond to online reviews posted to our program websites immediately. We encourage our partner restaurants to engage with our members through the system. In fact, our dining members are 20% more likely to make a return visit when our partner restaurants engage with them.
About our rewards partners:
How do rewards partners benefit from the program?
By partnering with Rewards Network, national brands like United Airlines, Marriott Hotels®, and American Airlines can provide additional benefits to their loyal customers, all while driving more business through your doors. Their brand is expanded, our restaurants see growth in their top line, and Rewards Network members can earn more rewards than ever.
Do I get to choose which rewards my business offers?
No. Our members get to choose the rewards they earn for dining out or ordering in. It’s one of the many reasons Rewards Network is the choice for nearly 25 million+ members nationwide!