Responding to every verified dining review your restaurant receives is a great way to engage with your guests, and shows potential diners that you care about their experience. Not only that, replying to reviews allows you to gain deeper insight into how your customers think. Ready to engage with your customers? Here are a few
Which Time Tracking Software Works for Your Restaurant?
97% of businesses believe project management is critical to performance. However, according to research conducted by Standish Group, less than 1/3 of projects are finished as planned – on time and on budget. This discrepancy shows a wide gap within the project management field. For restaurants, time tracking software becomes all the more crucial, since
Restaurant Equipment 101: Commercial Ovens, Ranges, and More
Unless you’re a completely raw food restaurant, your commercial kitchen will need cooking equipment. And depending on your menu, you might need several kinds of equipment to properly prepare your dishes. How do you choose the right commercial oven? Do you need multiple fryers? Are gas or electric appliances going to work better for you?
Ditch the Cash? The State of Restaurant Credit Card Payment
Consumer behavior and merchant expectations regarding restaurant credit card payment are changing. Can you feel it? From Argo Tea to Epic Burger, the trend of businesses going cashless and only accepting credit card payment is still small, but growing in the wake of a customer base that increasingly eschews cash for cards. In a poll
6 Ways to Improve Customer Service in Your Restaurant
Think about the best place you’ve ever eaten a meal. Now think about what made that experience truly great. That’s right: it’s not all about the food. Sure, amazing food should always be a top priority. But dining at a really good restaurant is also like a mini-holiday — and it’s the sum of a
Hurricanes, Fires, and More: Your Restaurant Disaster Recovery Plan
Nothing complicates the life of a restaurant owner quite like a disaster hitting the business, whether it’s a natural disaster (hurricane, tornado, nor’easters, blizzard) or a disaster from a heavy rain, broken pipe, or cracked foundation. Even with proper and thorough disaster preparation, restaurants can still find themselves dealing with complicated damage in the aftermath.
Smart Brewery Design for Modern Restaurant Owners
Breweries have a special set of challenges outside of your average restaurant industry business. From getting the proper equipment to completing the necessary permits and licensing to preparing for taxes as an alcohol supplier, simply getting a brewery up and running can be an intense process. However, it’s important not to forget about a core
7 Things to Know When Starting a Brewery
Let’s say you love beer. Not only do you love beer, but you want to make beer yourself. Maybe you’ve done homebrews before and now you want to share your beer with the world on a grander scale. Why not work on starting a brewery? Getting a brewery off the ground is basically like starting
Restaurant Suppliers: Get the Most Out of Your Partnership
Controlling prime costs for your restaurant isn’t just a question of cutting back or even changing what you purchase or do. HOW you acquire your goods and services through your restaurant suppliers can be as important as WHAT those goods and services are. Ultimately, there are a lot of ways your restaurant suppliers can be
Making the Most of Your Independent Restaurant Edge
When you’re a small, independent restaurant, it can be easy to feel discouraged. After all, if there are big franchises down every block, how can you compete? Especially in a year that’s seeing a 2 percent crunch on the number of independent restaurants in the market. The good news is that your restaurant’s status as
